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+ www.altyfans.co.uk » General Category » Altrincham FC First Team
 Online ticketing pilot and discounted three match ticket
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Author Topic: Online ticketing pilot and discounted three match ticket  (Read 7672 times)

ManagementGuru

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Online ticketing pilot and discounted three match ticket
« on: December 13, 2019, 12:06:50 AM »

We have launched a three match pilot of an e-ticketing solution  purchase in advance and pay by card.  Also we are offering a discounted three match ticket for the three games in the pilot.

More here:

https://www.altrinchamfc.com/news/e-ticketing-pilot-launched-and-discounted-three-match-offer-for-christmas

And buy tickets here:

https://www.altrinchamfc.com/club/tickets

Please let us know what you think.
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hsmith1

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Re: Online ticketing pilot and discounted three match ticket
« Reply #1 on: December 13, 2019, 05:39:07 AM »

i still prefer to pay at the turnstile and it saves on waste
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Harold

Mrs Warbouys

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Re: Online ticketing pilot and discounted three match ticket
« Reply #2 on: December 13, 2019, 09:12:57 AM »

I think they’re paperless tickets
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HashtagAlty

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Re: Online ticketing pilot and discounted three match ticket
« Reply #3 on: December 13, 2019, 09:28:31 AM »

I'll be buying a 3 ticket pass. I think it's great

Be interested to hear whether the club loses out for my convience (i.e is there a set service charge per ticket or a month fee etc.)

Are these costs offset by the time saved counting cash?
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robininstockport

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Re: Online ticketing pilot and discounted three match ticket
« Reply #4 on: December 13, 2019, 09:40:56 AM »

Good news. Good to see us moving forward
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CRT Butty

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Re: Online ticketing pilot and discounted three match ticket
« Reply #5 on: December 13, 2019, 11:24:35 AM »

Excellent.
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ManagementGuru

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Re: Online ticketing pilot and discounted three match ticket
« Reply #6 on: December 13, 2019, 11:41:03 AM »

Thanks to all for the feedback so far.

Re Harold's point - I know a lot of clubs mandate ticketed entry (Southport, Colchester, ...).  We are deliberately not doing that.  Those who want to pay on the turnstile will continue to do so.  Those who want to pay by card and in advance now have the means to do so.

And Pete is right - You have the option to either print the ticket or to download it to your phone or other device

As for Jacks point - yes there is a small handling fee from Future Ticketing but we have decided not to pass this on to the fans, but instead to absorb it.  There is also the card charges but once again we are not passing these on.

All in all, this is about offering our fans more choice, and improving your matchday experience.

Keep feeding back -a pilot is by ts nature a learning exercise.  The more we learn, the better the experience becomes.

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Hale Alty

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Re: Online ticketing pilot and discounted three match ticket
« Reply #7 on: December 13, 2019, 12:18:53 PM »

Really pleased about not passing on the e-ticket handling fee. We don't charge extra to cover the cost of turnstile operators so why charge for the e-ticket service? This a great step forward and i'm sure will be very popular.
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CRT Butty

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Re: Online ticketing pilot and discounted three match ticket
« Reply #8 on: December 13, 2019, 12:20:07 PM »

Next up, and I suspect this is more costly to introduce, could be card payments on the gate,  tap a bank card and yer in.

Edit. Agree about not passing on card and other fees.
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Alty Bri

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Re: Online ticketing pilot and discounted three match ticket
« Reply #9 on: December 13, 2019, 01:57:10 PM »

Brilliant news. Bought tickets online at both Southport and Kings Lynn this season and it was so easy. Very progressive move by our club.
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Steve from Sale

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Re: Online ticketing pilot and discounted three match ticket
« Reply #10 on: December 13, 2019, 06:18:30 PM »

I'm interested in the 3 game tickets and will come in and see you during office hours on Monday as our home printer is not working.

Am also interested in a half season ticket too, but will talk to family first and sort before New Year, as I have finished work for Christmas now.
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Steve from Sale

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Re: Online ticketing pilot and discounted three match ticket
« Reply #11 on: December 13, 2019, 06:31:00 PM »

Ah does not include Telford, but from Kiddy game, will sort with you next week, Carys from Chester can print off the E ticket at work for me. Will sort next week with you thanks
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Hemel Alty

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Re: Online ticketing pilot and discounted three match ticket
« Reply #12 on: December 14, 2019, 12:49:56 AM »

I can sleep easy now that’s sorted, Steve.
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whiskyalty

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Re: Online ticketing pilot and discounted three match ticket
« Reply #13 on: December 14, 2019, 03:05:39 AM »

How dos it work if you buy eticket then game is called off
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ManagementGuru

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Re: Online ticketing pilot and discounted three match ticket
« Reply #14 on: December 14, 2019, 09:03:29 AM »

In the event of postponement, the ticket would remain valid for the rearranged fixture. 

However, for the purposes of this pilot we will go further and say that in circumstances where a supporter could not make the rearranged game the ticket would be valid for any home league fixture for the remainder of the season.

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+ www.altyfans.co.uk » General Category » Altrincham FC First Team
 Online ticketing pilot and discounted three match ticket